Apply for a Standard Invoice Account

You can apply for a standard invoice account in one of four ways:

  • Complete the online application and order form.
  • Call 0191 497 3999 when you have your first order ready and we can register your account over the phone.
  • Call us on 0191 497 3999 and we’ll send you a pack in the post containing a current catalogue, application form, order form and terms and conditions.
  • Download an application form, fill in your details and send to us with your first order. We must receive your first order with your application to set up your account. You can return the application and order form to: Traidcraft, Kingsway, Team Valley, Gateshead, NE11 0NE or email to

Please note:

If your first order is worth over £60, you will receive 20% off that order.

  • We must receive your first order with your application to be able to set up your account. Browse the current Traidcraft product range here or Request a catalogue here.
  • It is not possible to set up an account via our online store but you can view Traidcraft’s full product range. 
  • We will aim to contact you within one working day of receiving your application to confirm your account. If you do not hear back, please contact us on 0191 497 3999
  • All applicants must be at least 18 years old. 
  • Please be aware that we may carry out credit checks.

Terms and conditions:

  • £200 credit limit with optional invoice facility. Payment must be received within 30 days of invoice date.
  • Delivery in 3 working days.
  • Postage and packing FREE on ALL orders over £40 (usual p&p charge £4.99 per order).
  • If your first order value is more than £60 you’ll receive a one-off discount of 20% on that order only.
  • In return, we ask that you aim to buy at least £300 worth of goods a year from us.
  • If you are in any way dissatisfied with the goods you receive, simply return them within 14 days for a full refund. Due to hygiene regulations, food products and earrings cannot be returned to Traidcraft. Our no-quibble guarantee applies and your statutory rights are not affected. See our online shop for our full returns policy
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Personal Details

Billing and Paperwork Address

A friend
An existing Fair Trader
Traidcraft catalogue
TV programme
An event (please specify below)
Other (please specify below)

Delivery Details


Account Details

Other (please specify below)
I have permission to place orders on the organisations behalf

Invoices will be sent to you by email. If you require hard copy invoices please call us.

Your First Order

Use 'Add Order Item' to add an order item row to Product Orders.

Please note: you must order at least one product to submit this form.

Add Order Item

You must enter at least one order

Data Protection

Please check the box if you'd prefer not to receive our catalogue
Please check the box if you'd prefer our linked charity, Traidcraft Exchange, not to keep in touch.
Please check the box if you'd prefer Traidcraft not to share your details with carefully selected organisations.
Please check the box if you'd prefer Traidcraft not to keep in touch by email.

Your order will usually be delivered by DPD and if you’ve provided us with an email address and/or mobile phone number DPD will contact you and invite you to use their “In-Flight” service to track your parcels.

You can use this facility to change the delivery date, arrange delivery to a safe place and best of all to choose a one hour delivery window so you don’t need to wait in all day.